Tour of Citizens Advice Bureau
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Find your local bureau

Citizens Advice Bureau Front entrance Basildon District Citizens Advice is made up of three offices based in Basildon, Wickford and Billericay. The Basildon Citizens Advice Bureau is located in the Basildon Centre in St. Martin's Square. The Wickford Citizens Advice Bureau is located in Gibraltar Walk just off Wickford High Street. The Billericay Bureau is located in Burghstead Lodge next to the library in Billericay High Street.

There is no public parking at the bureau offices, but there are public car parks nearby, in the town centres. For our drop in times please see our Contact Us page.

Once one of our trained volunteer gateway assessors becomes available, you will be asked to come through to one of our interview rooms. This is to ensure that your discussions with us remain confidential.
The assessor will take the details of your issue and see if we can help you straightaway. If not we may have to refer you for an appointment with either a general advisor, specialist or solicitor depending on the nature of your problem.

The waiting room We are often busy, so you will probably have to wait for a while in our waiting room before a gateway assessor can see you.
front reception


We are at times simply over whelmed with clients depending on the number of volunteers we have working on any given day. All the volunteer gateway assessors and general advisors work extremely hard across the Borough trying to see and help as many clients as possible. The extensive training for both volunteer roles can take some considerable time and we have the utmost respect for all our volunteers who complete this training programme and then help thousands of residents in the Borough with their skills and expertise.



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| Contact Us | Helpful Contacts | Save Money Top Tips | Volunteer | Funding and Support | Community links | Bookings (staff only) |